The official WhatsApp API from Meta — no risky third-party tricks that get numbers banned. Photos, voice notes and delivery ticks show up right in your inbox.
Every channel · One inbox
One inbox for every
customer message.
Answered by AI.
Varthaanam brings WhatsApp, Instagram, Messenger, Gmail and your business email into a single inbox — with an AI trained on your business that drafts, reviews or sends the reply the moment a customer messages you.
14-day free trial · No credit card · Setup in under 10 minutes
Messenger
Gmail
Inbox AI onG
AI replied
I
AI replied
M
AI replied
4
channels in one inbox
3
AI reply modes
10
minutes to set up
14
day free trial
Every channel
Where your customers
already are.
Connect each channel once through its official, approved connection. Every conversation lands in the same inbox, with the same history, labels and AI behind it.
Instagram DMs
OfficialConnect your Instagram Business account with a normal Facebook login.
Messenger
OfficialReply from your Page inbox without leaving Varthaanam.
Gmail or your own business email — connected in a click.
AI trained on your business
An AI that actually knows
your business.
Upload your FAQs, policies and product catalog, or import your website — Varthaanam reads and remembers all of it. Every reply is based on YOUR information about YOUR business, never a generic internet answer.
Auto-reply
AI replies instantly — best for FAQs, hours, pricing, and shipping queries.
Suggest replies
The AI writes the reply, you tap Approve. Your voice, at AI speed.
Off
AI off. Useful for sensitive conversations or high-stakes accounts.
Inbox · WhatsAppAI on
A
Do you deliver to Kochi? And what's the return window?
Knowledge base
FAQs · PDFs · your website
Instant answers
Finds the exact answer in your content
Answers you can check
Every reply shows exactly where the answer came from
Everything you need
More than just an inbox.
A full customer-conversation platform — contacts, automations, analytics, and an AI brain trained on your business.
Unified inbox
Conversations from every channel in one threaded view, with read receipts and unread badges that actually clear.
Contacts & CRM
Customer names and profiles appear automatically from each platform — no typing them in. Search anyone's full history across every channel.
Automations
Set simple rules: if a chat goes unanswered too long, send it to the right person, update its status, or fire off a saved reply — so no customer is forgotten.
Analytics
See which channels are busiest, how fast you reply, and how much the AI is handling — in a dashboard that loads instantly.
Knowledge base
Add FAQs, paste documents, or import your website. Update anything and the AI knows it immediately — nothing to re-train, nothing to redo.
Encrypted connections
Your account connections and any email settings you enter are stored encrypted, and used only by our servers to connect your channels.
Built for India
Razorpay billing and INR pricing — built from day one for Indian small businesses.
Real-time inbox
New messages appear the moment your customer sends them — no refreshing, no waiting. Business mailboxes connected over IMAP are checked every 5 minutes.
Questions, answered
Common questions.
Never. WhatsApp, Instagram, Messenger and Gmail connect through their own official login screens — you approve access on the platform itself, and we never see or store your password. For your own business email address, you can pick a password-free forwarding option, or enter your email settings once; they're stored encrypted and used only by our servers to connect your mailbox.
When you sign up, you answer 8 quick questions about your business and add your FAQs, policies and product info. Before every reply, Varthaanam looks up the answer in what you've provided — so it only ever says what's true for your business, never a generic internet answer.
Pick the mode that fits your business, and switch any time. 'Suggest replies' shows you the AI's draft right above your reply box — you tap Approve, Edit, or Reject. 'Off' means the AI never replies on its own — your team writes every message. 'Auto-reply' is for low-risk FAQ replies.
Yes — connect as many as you want. Each address becomes its own channel in Varthaanam (e.g. support@, sales@, info@) so conversations stay neatly separated. Same goes for multiple WhatsApp numbers or Instagram accounts.
About 10 minutes. Sign in to your first channel (2 min), add your FAQs and policies (5 min), pick how hands-on you want the AI to be — and you're live. It starts drafting replies to new messages immediately.
Mostly in the United States: your conversations are stored with Google Cloud and processed on Amazon Web Services there, and AI replies are drafted by OpenAI, also in the US. Attachments and pictures are stored in the Asia-Pacific region, and a few parts, such as forwarded business email, are handled in India. Everything is encrypted, and our privacy policy lists every provider we use and where each one is.
14 days free · No card
Stop losing customers to slow replies.
Set up your inbox, connect your channels, paste your FAQs. Varthaanam handles the rest — starting with your very next message.